Asthma & COPD Telehealth Service for WA
The Asthma & COPD Telehealth service is a free service that brings care closer to home for West Australians living in rural or regional WA with asthma and chronic obstructive pulmonary disease (COPD).
COPD is also known as chronic bronchitis or emphysema. In many country areas, access to asthma and/or COPD services is limited or does not exist. Now country people can get education and support for their condition from an experienced respiratory educator via a telehealth appointment on a computer or television screen.
The Asthma Foundation of WA Inc (AFWA) is committed to closing the gap in regional respiratory healthcare services. In collaboration with WA Primary Health Alliance (WAPHA), AFWA are now providing Respiratory Telehealth services to rural and remote residents across WA. In early March, AFWA’s Telehealth Services were invited to join WAPHA in promoting their rural health services to the Wheatbelt community of Wagin, at the Wagin Woolarama.
AFWA’s Telehealth Services
Respiratory Health Education
Asthma WA’s Telehealth Service aims to work in partnership with local GP's and healthcare professionals to ensure continuity of care for patients. It provides one on one free Asthma and Chronic Obstructive Pulmonary Disease (COPD) support, and education consultations to patients in country WA via video-conferencing. During these Telehealth consultations, an experienced Respiratory Health Educator located at the Asthma WA’s office in West Perth, assists patients to manage their condition. If you would like to register for a free Respiratory Telehealth session, just ring 1800 278 462.
How does the telehealth service work?
The service uses videoconferencing to provide telehealth appointments, linking you with a respiratory educator via a computer or television screen.You might be at your local hospital, health centre, community resource centre or telehealth-enabled GP surgery.
In places where there is good enough internet connection, you might even link in to the appointment in your own home via a computer or mobile device.
It’s like having a face-to-face appointment with a respiratory educator, but you don’t to be in the same room (or even the same town). Think of it as a phone call, but with the benefit of vision.
During the telehealth consultation, an experienced respiratory educator located at the Asthma Foundation WA office in Perth will help you to manage your condition working in partnership with your local GPs and health services where possible.
Is it an established technology?
Videoconferencing is used every day in WA to link patients in country WA with specialists in Perth and regional hospitals. Asthma & COPD Telehealth uses this same infrastructure around the state, concentrating on asthma and COPD education and support.
Will my doctor be kept informed?
Asthma & COPD Telehealth aims to work in partnership with local GPs and healthcare professionals to ensure continuity of care for patients. Your GP and any other healthcare professionals you nominate will receive regular updates from your respiratory educator. You can also choose to have a member of your local healthcare team join you for your consultation.
What happens during a telehealth consultation?
You can expect an appointment to be very similar to a face-to-face consultation: you can talk about your asthma or COPD (chronic bronchitis or emphysema), ask questions or raise concerns. You can also have a support person and other members of your healthcare team join you for your appointment. The appointment carries with it the same privacy and confidentiality assurances as face-to-face consultations.
You won’t be required to operate the telehealth equipment yourself, unless you choose to have the appointment at your home.
Benefits of telehealth for consumers, GPs & health professionals
Gain the confidence to manage your condition and breathe easily
Benefits of arranging an appointment:
- FREE one-on-one support and education helps you to better manage your condition
- Learn more about your chronic condition, medications and inhalers
- Learn how to recognise and respond to asthma/COPD flare ups and emergencies
- Easy access to the video conferencing via computers at local health centres or at home where possible
Refer and improve your patients' quality of life and health outcomes, while improving valuable clinical time
Patients who use the service:
- are empowered to work with their GP to manage their condition effectively
- are more informed about their condition, medications and delivery devices
- learn how to respond to symptoms
- know what to do during an asthma/ COPD flare up or severe attack
- receive a 4-6 follow up from our respiratory educators
Clinicans and GPs who refer to the service:
- receive an individual education summary for each patient
- are supported by experienced respiratory educators who provide case review and patient education and support
How do I get a Telehealth consultation?
To refer yourself, or someone you care for, please complete a registration form, or contact us using the below details.
Click here to complete form
1800 ASTHMA (1800 278 462)
Are you a health professional referring a patient?
Please complete an online referral form for your patient or contact us to request a electronic referral form.
Patient referral form
Health Professional development sessions
Whilst primarily used by consumers the asthma and COPD telehealth
service will also provide monthly opportunities for Health Professionals
to up skill in relation to prevention, treatment and management of
asthma and COPD.
Find out more
Who delivers Asthma & COPD Telehealth?
Asthma Foundation WA is delivering the service through a partnership with the WA Country Health Service (accessing Better Health Improvement Program Funding), WA Primary Health Alliance and Country WA Primary Health Network.